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Call 111 - When it is less urgent than 999


We strive to maintain 48 hour access to our medical team for all patients. Therefore the majority of appointments for GP’s are “book on the day”.

Phone appointments are released at 8am for a call back with a Clinician the same day.  If your matter is urgent for that same day and we are full at 8am, please call back at 12noon.  

If your matter is not urgent for the same day, please call again the next day at 8am or call anytime to book a pre-bookable appointment.  

If you require a face to face appointment after your phone call, this will be arranged by the Clinician as appropriate. 

The reception team are responsible for managing the allocation of appointments and to do this effectively they will ask for details. The receptionist needs only the briefest detail to be able to direct patients to the most suitable Clinician (Doctor, Advanced Nurse Practitioner, Nurse or Healthcare Assistant).

Each appointment is for one person only with one complaint. If you have a number of concerns that you need to discuss then further appointment time will be necessary. Please advise reception of your needs when booking your appointment.

If for any reason you have to cancel an appointment, please let the reception staff know as soon as possible, you can also cancel your appointment online.

Evening, Weekend and Bank Holiday Appointments

Monday to Friday - 6.30pm to 8.00pm*
Saturday & Sunday - 10.00am - 2.00pm


To book: Speak to your practice.

To cancel: when your practice is closed call 01422 893204

Where: All these appointments will he held at the following locality hubs on:

Monday to Friday

Rastrick Health Centre 

Chapel Croft, Brighouse HD6 3NA

Saturday & Sunday

Spring Hall Medical Practice

173C Spring Hall Lane, Halifax, HX1 4JG

*Ask your practice about the Bank Holiday appointment times.

What you need to know

By using this service you are consenting for the Locality Hub to have access to your medical record for the purpose of this appointment. 

Please click here for further details.

Local Services, Let